Find quick answers to the most common questions about our products, services, and policies.
Our Help Center is designed to save you time by providing clear and detailed information. If you don’t find what you’re looking for, feel free to contact us—we’re always happy to assist!.
We are a small local business. We offer complimentary delivery within Guelph and Rockwood within 24 hours of payment receipt for in stock items.
Outside of this area, we can arrange shipment with shipping costs to be covered by the customer. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
We kindly ask you to note that all sales are final. Regrettably, we are unable to accept returns, exchanges, or offer refunds except in the case of warranty claims where we will provide an exchange.
You can pay using Visa/Mastercard/Paypal.
Yes! we use a Secure Sockets Layer (SSL) certificates, used to establish an encrypted connection between a browser or user’s computer and a server or website..
No, we are a small local business in Guelph, Ontario, Canada. Proudly Canadian!.
You need to send us a email with the image or picture at sales@madebyspot.ca.
Anytime you can send us an email at sales@madebyspot.ca.
